User Interaction and experience designer currently based in the Washington D.C. metro area. Specializing in Mobile/Web User Interaction and Experience design. Experience working within an agile environment while implementing a UCD (user centered design) approach to either current or new processes through user interviews and overseeing all design aspects in the product development cycle.
Not only do I focus on creating functional, pixel perfect, easy to use interfaces, I am also interested in the psychology behind how a user interacts with the product and strive to make the UI to human connection as easy and efficient as possible. This is done through a constant, iterative process aiming to make a better product through design. I am familiar doing user interviews, usability testing and research using various online tools and software. I am fluent in both Mac and PC platforms. Photoshop, Illustrator, Keynote, Coda 2 and Balsamiq mockups are my tools of choice.
When I'm not in front of a monitor, whiteboard or working on my latest application, I am traveling with the family or rock climbing.
Usability standards, Mobile/Web interface design, UX principles, Adobe Photoshop CS6, Adobe Illustrator CS6, Coda 2, Keynote, Balsamiq mockups, Tumblr Theme development, Google analytics, FTP clients, email clients (IMAP/POP),Linux file systems, domain names, SEO, WAMP/MAMP server testing, Cpanel, Web Host Manager (WHM), Apache, DNS, PHP, MySQL and PhpMyAdmin.
Job consists of planning, user/stakeholder interviews, wireframing, design and implementation of industry leading RPM software for marketers worldwide. Involved with the development of official UI/UX documents, processes, style guides, and an internal bootstrap for current and future products. Tasks also include Icon design, wire framing with Balsamiq mockups, task analysis, usability testing, information architecture and designing pixel-perfect, easy to use interfaces for Eloqua products on various mediums such web and ipad (Soon to be iPhone). Planned and implemented a lean UX process within the company's existing agile environment to create a more structured process before and between sprints that allows for better utilization of the UX team. I have also helped conduct Eloqua's first usability test with an existing product by documenting, recommending/adopting and implementing usability tools such as silverback. With over 900 clients worldwide, among them including Comcast, Johnson & Johnson and McAfee, Eloqua is the leader of SaaS Revenue Performance Management.
Providing interface design solutions and user experience consultation services for both web and mobile applications. Clients range from small to medium sized businesses and startups in the US and Europe. I usually will take on 2-3 projects a month depending on the product and size.
Co-Founder for a startup that provides a super simple web based application that allows for rapid feedback and communication from clients, all done on the cloud. Product will be designed for iterative, deliverables based businesses. Partnered in 2013.
Worked as the Front-End Developer and Graphic Designer in a small creative team for a medium-sized Internet Marketing company. Main work consisted of client interviews, web design and front-end development, search engine optimization, website redesigns, Google web banner ad concepts and design, rep management, e-commerce website development, Wordpress development, facebook landing page design, infographics and logos. Clients consisted of SallieMae, Liberty Tax, 1800Hotels.com, Black Hawk, Kettler and many more.
Provided direct client technical support for an leading web hosting company. Job consists of providing support to Linux-based web hosting clients via phone, chat and email. Technical support ranges from FTP, POP/IMAP, Linux file systems, domain names, Cpanel, Web Host Manager (WHM), Apache, DNS, PHP, MySQL, PhpMyAdmin, etc.
Also provided support for search engine optimization, Wordpress installations, site security and removal of malicious code from client websites.
Major: Towards BFA, concentration in Web Development
Major: Advertising - Creative concentration
Major: Graphic Design - Multi-Media